Managing complex IT systems in-house can be costly and time-consuming. Vedtam offers managed IT services that offload day-to-day operations, reduce costs, and give your internal teams room to focus on innovation and core business goals.
We act as your dedicated technology partner—monitoring, maintaining, and optimizing your infrastructure with industry-best SLAs and 24/7 support coverage.
Our Managed IT Services
End-User Support
Round-the-clock remote and onsite IT support to resolve user issues quickly and keep your teams productive.
Infrastructure & Network Management
Proactive monitoring and maintenance of your IT infrastructure, ensuring optimal uptime, security, and scalability.
Security & Compliance Management
Ongoing management of firewalls, antivirus, data protection, user access, and compliance with ISO, HIPAA, and other standards.
Managed Backup & DR
Ensure business continuity with automated backups, data replication, and disaster recovery solutions customized to your RTO and RPO.
Cloud Management
We manage public, private, or hybrid cloud environments—including provisioning, performance optimization, and cost control.
Reporting & Analytics
Get transparent insights into system health, incident history, ticket trends, and compliance through custom dashboards and monthly reports.
Tools & Technologies We Use
N-able Kaseya Atera ServiceNow Freshservice Veeam Acronis Azure Backup Sophos Bitdefender Fortinet AWS Azure GCP
Cloud Platforms We Support
Amazon Web Services (AWS)
Microsoft Azure
Google Cloud Platform (GCP)
VMware Cloud
Oracle Cloud Infrastructure (OCI)
Why Businesses Choose Vedtam?
Proactive Support & Maintenance 24/7/365
Custom SLAs Aligned with Business Priorities
Scalable Plans for Startups to Enterprises
Cybersecurity-Focused Management
Full Transparency & Real-Time Reporting
Banks, Fintech & Insurance
Hospitals & Healthcare Providers
Manufacturing & Industrial Systems
SaaS & Tech Companies
Government & Education Institutions
Industries We Secure
Let’s Take IT Off Your Plate
From server maintenance to end-user support, Vedtam delivers managed IT services that drive performance, security, and cost efficiency.
FAQ
What is the difference between IT support and managed services?
IT support is reactive, while managed services are proactive and involve full management of your systems and infrastructure.
Can we choose which services to include in the plan?
Yes. Our managed services are fully customizable based on your size, industry, and technology stack.
How fast is your response time for critical issues?
Response times vary by SLA, but we offer guaranteed response as fast as 15 minutes for critical incidents.
Can you manage both cloud and on-prem infrastructure?
Absolutely. We specialize in hybrid environments with both cloud and physical systems under a unified management strategy.