In today’s digital-first world, consistent IT operations are vital for productivity, security, and scalability. At Vedtam, we provide fully managed IT operations services tailored to meet the unique needs of your organization—whether you’re a growing SMB or an enterprise with distributed teams.
Our approach blends proactive monitoring, fast incident resolution, and continuous performance optimization to ensure your technology stack performs at its peak.
Our IT Operations Services
Infrastructure Monitoring & Management
Real-time tracking and proactive resolution of infrastructure performance issues across servers, networks, storage, and cloud environments.
Helpdesk & Remote IT Support
Fast, reliable support for users across your organization, with multi-tier helpdesk services available via phone, chat, or remote tools.
Network Administration
We manage switches, routers, firewalls, VPNs, and wireless networks to ensure uptime, security, and optimal performance.
Patch & Asset Management
Keep your systems updated and secure with automated patching and full visibility into hardware/software inventories.
IT Process Automation
We streamline repetitive IT tasks using workflow automation tools, saving time and reducing human error.
IT Documentation & Knowledge Base
Maintain accurate records of IT configurations, policies, and troubleshooting steps to reduce downtime and increase staff efficiency.
Technologies & Tools We Work With
ServiceNow Freshservice ManageEngine Nagios Zabbix PRTG Datadog AnyDesk TeamViewer Zoho Assist Cisco Fortinet Ubiquiti
Cloud Platforms We Support
Amazon Web Services (AWS)
Microsoft Azure
Google Cloud Platform (GCP)
VMware Cloud
Oracle Cloud Infrastructure (OCI)
Why Vedtam for IT Operations?
Certified Engineers & ITIL-Based Practices
24/7 Proactive Monitoring & Incident Response
Customized SLAs Based on Business Needs
Scalable Support for Multi-location Teams
Scalable Support for Multi-location Teams
Banks, Fintech & Insurance
Hospitals & Healthcare Providers
Manufacturing & Industrial Systems
SaaS & Tech Companies
Government & Education Institutions
Industries We Secure
Focus on Growth, We’ll Handle IT
Let Vedtam take over your IT operations so you can reduce overhead, improve user satisfaction, and scale confidently.
FAQ
Can you manage both on-premise and cloud IT environments?
Yes. We support hybrid infrastructures, including cloud-hosted apps, data centers, and local servers.
What kind of support hours do you offer?
We offer 24/7 support options and can tailor helpdesk coverage to your business hours or global operations.
Do you offer dedicated or shared support models?
Both. Depending on your scale and SLA needs, we provide dedicated teams or cost-efficient shared support resources.
How do you ensure data security in IT operations?
We implement role-based access, audit logs, encrypted communications, and follow industry best practices aligned with ISO standards.