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IT Operations Services

From 24/7 monitoring to proactive support, Vedtam keeps your IT infrastructure running smoothly—so you can focus on what matters most.
Seamless IT Operations That Drive Business Efficiency

In today’s digital-first world, consistent IT operations are vital for productivity, security, and scalability. At Vedtam, we provide fully managed IT operations services tailored to meet the unique needs of your organization—whether you’re a growing SMB or an enterprise with distributed teams.

Our approach blends proactive monitoring, fast incident resolution, and continuous performance optimization to ensure your technology stack performs at its peak.

Our IT Operations Services

Infrastructure Monitoring & Management

Real-time tracking and proactive resolution of infrastructure performance issues across servers, networks, storage, and cloud environments.

Helpdesk & Remote IT Support

Fast, reliable support for users across your organization, with multi-tier helpdesk services available via phone, chat, or remote tools.

Network Administration

We manage switches, routers, firewalls, VPNs, and wireless networks to ensure uptime, security, and optimal performance.

Patch & Asset Management

Keep your systems updated and secure with automated patching and full visibility into hardware/software inventories.

IT Process Automation

We streamline repetitive IT tasks using workflow automation tools, saving time and reducing human error.

IT Documentation & Knowledge Base

Maintain accurate records of IT configurations, policies, and troubleshooting steps to reduce downtime and increase staff efficiency.

Technologies & Tools We Work With

ServiceNow Freshservice ManageEngine Nagios Zabbix PRTG Datadog AnyDesk TeamViewer Zoho Assist Cisco Fortinet Ubiquiti

Cloud Platforms We Support

Amazon Web Services (AWS)
Microsoft Azure
Google Cloud Platform (GCP)
VMware Cloud
Oracle Cloud Infrastructure (OCI)

Why Vedtam for IT Operations?

Certified Engineers & ITIL-Based Practices

24/7 Proactive Monitoring & Incident Response

Customized SLAs Based on Business Needs

Scalable Support for Multi-location Teams

Scalable Support for Multi-location Teams

Banks, Fintech & Insurance

Hospitals & Healthcare Providers

Manufacturing & Industrial Systems

SaaS & Tech Companies

Government & Education Institutions

Industries We Secure

Focus on Growth, We’ll Handle IT

Let Vedtam take over your IT operations so you can reduce overhead, improve user satisfaction, and scale confidently.

FAQ

Yes. We support hybrid infrastructures, including cloud-hosted apps, data centers, and local servers.

We offer 24/7 support options and can tailor helpdesk coverage to your business hours or global operations.

Both. Depending on your scale and SLA needs, we provide dedicated teams or cost-efficient shared support resources.

We implement role-based access, audit logs, encrypted communications, and follow industry best practices aligned with ISO standards.

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